世界オークションのebayから英語でメールが届きました。だけど、私は英語ができません。しかし内容がお金の延滞に関する内容だと
世界オークションのebayからメールが届きました。私は今、支払いの延滞をしています。それに関する内容だと思うのですが・・・私は英語ができません。簡潔に私に翻訳をしてくださる方、宜しくお願いします。
Thank you for writing eBay in regard to payment of fees.
I do understand how important this is for you. Let me assist you in this
regard.
In this case, I would suggest you to send an email to "resolve@ebay.com"
as they would be able to assist you better in this regard.
To view your account activity, please follow these steps:
1. Click the "My eBay" tab located at the top of most eBay pages. You
may need to sign in.
2. Click the "My Account" link on the left side of the page.
3. Click the "View account status" link under "My Seller Account
Summary." The next page will display your account status.
4. To view a previous invoice, click the "View invoices" link, and then
select the invoice that you want to view from the drop-down menu.
Please feel free to contact us again for further clarification or with
any other questions.
We also offer Live Help as an alternative to emailing us. Live Help lets
you chat one-on-one with an online representative who can help you right
away with most issues. To connect to our live help team, please follow
these steps:
1. Click on the following link or click on 'Contact Us' link at the top
of eBay Home Page:
http://contact.ebay.com/ws/eBayISAPI.dll?ContactUsNextGen
2. Click on 'I am guest' if unable to login else sign in with User ID
and password. 3. In the "Enter your question or problem:" text box, type
in "your query". Example: If you are unable to sign into your account,
type in "unable to sign in" and click on the Ask button.
3. You will get some more options that you would need to choose that
will either give you options to resolve the issue on your own or give
you options to contact us through email or by chat.
4. If the options given do not resolve your issue, click on the options
on the right hand side.
a. Email us OR
b. Chat with us
***Note***
If you don't get the "Chat with Us" option then please change the query
and try again.
Thank you for using eBay for your online trading needs.
Sincerely,
Brett D.
eBay Customer Support
_____________________________________________
お礼
有難う御座います。