長文問題
Communication does more than enable us to survive. It is the wayーindeed, the only way we learn who we are. Our sense of identity comes from the way we interact with other people. Are we smart or stupid, attractive or ugly, skillful or silly? The answers to these questions don't come from looking in the mirror. We decide who we are based on how others react to us. Deprived of communication with others, we would have no sense of identity.
We shouldn't overlook the everyday, important functions communication serves. Communication is the tool that lets us tell the doctor where it hurts. It is the means of learning important information in school. It is the method you use to convince a future employer that you're the best candidate for a job. It's worth nothing that inability to express yourself clearly and effectively can prevent you from achieving your goal.
At the same time, It's just as important to avoid misunderstanding about communication. Avoiding the following misunderstandings can save you a great deal of personal trouble.
The biggest mistake we can make is to assume that saying something is the same thing as communicating it. There is no guarantee that a receiver will understand the message in a way that matches the sender's intention.
There are also situations when too much talking is a mistake. Sometimes excessive communication is simply unproductive, as when two people go over the same ground again and again without making progress. There are other times when talking too much deepens the problem. There are even times when no communication is the best course.
Sometimes clear communication is even the cause of problems. Suppose, for example, that a friend asks you for an honest opinion of the $200 outfit he has just bought. Your clear and sincere answer, “I think it makes you look fat,” might do more harm than good. Deciding when and how to say something honestly isn't always easy.
Most people assume that communication is an ability people develop without the need for trainingーrather like breathing. Although almost everyone does manage to communicate with others without much formal training, people operate at a level of effectiveness far below their potential. Learning and practicing proper skills can help virtually every one become a better communicator.
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