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Problem with the purchased suitcase

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  • I purchased a suitcase from your store and encountered a problem.
  • One of the four small wheels on the suitcase got damaged during my trip.
  • Upon inspection, I noticed that the plastic fastener on the wheel is missing.

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回答No.1

ご参考まで。 Dear Sir or Madam, I am having a problem with a suitcase I bought from you. There are four casters, but one of them broke while I was travelling, which caused me a lot of trouble. I checked the caster and found that the plastic pin is missing. Please refer to the photograph attached. As you can see, a plastic pin is missing. I would appreciate it if you could send me a new small caster or a replacement for the missing pin as soon as possible. Thank you in advance. Best regards, 名前

Callahan44
質問者

お礼

ありがとうございました。

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