翻訳お願いします。
海外のサイトで商品を購入したのですが、返金されてきました。内容が良く理解できません(>_<)
翻訳お願いします。
Thank you for shopping with International Checkout! We have an update regarding your beddingstyle order 2861556.
The new status is :
Order Canceled - Your PayPal payment has been refunded.
Comments:- 7. November 2014 Unfortunately, without the confirmation we requested, we are unable to complete your order at this time. Your PayPal payment has been fully refunded. We apologize for the inconvenience and thank you for your understanding in this matter. Please contact us if you would like to reinstate your order. You can also find this item at another store and/or re-place your order at the site. Please let us know if there is anything else we can assist you with. - John B
You will receive additional updates regarding your order 's progress as they become available.
Your Account
Please visit the <https://www.internationalcheckout.com/login.php>My Account page to access your current order status, view tracking details, or to request a return or exchange after you have received your items.
Contact Us
Our customer service team is always happy to hear from you. Please <https://www.internationalcheckout.com/contact.php>Contact Us for assistance. Please reference your order number so we may better serve you.
お礼
回答ありがとうございます。 結婚して苗字や住所が変更になったので登録情報を変更してほしいと昨夜連絡したのですが、情報が反映されていませんでした。 海外は結構時間にルーズなのでしょうか・・・？ 回答では完了したとありますので、この場合もう一度再要求したほうがいいですかね？