先日ネッタポルテという外国のサイトで通販を利用したところ、このようなメールが届きました。
私のクレジットカードにいくらか還付したのでGBP(?)を調べて教えて下さいということなのでしょうか・・・
英語と海外通販に詳しい方、教えて下さい。
お願いします!
Unfortunately, we are unable to verify the cardholder's billing address with the card issuer.
For your security, we must now perform an additional verification procedure to confirm card ownership before we can dispatch your order.
We have refunded a small amount in GBP to your VISA card xxxxxxxxxxxxxxxx.
To verify card ownership and complete your order, please contact your card issuer and find out the EXACT amount in GBP refunded to your card.
Once you have confirmed the amount, please reply to this email and provide us with this value so your order can be dispatched. Please note that it may take a few days for the amount to appear on your account. We apologise for any inconvenience caused and look forward to hearing from you.