高校英語 TOEIC 急いでます

質問

以下の各問の答えを教えてください。TOEIC対策のため図書館から本を借りてきたのですが答えがなく困っています。
どれか大門1つでも構いませんので教えてください。
よろしくお願いします。

[1] Questions 1-3 refer to the following recorded message.

You have reached the Grail Clinic, open Mondays through Saturdays, 9:00 A.M. to 6:00 P.M. We are currently helping other callers. If you are calling about a medical emergency, hang up and call 711. To reach a staff member, please enter their extension now or press 1 to give voicemail messages. Otherwise, your call will be answered shortly.

1. Why would a caller hear this message ?
(A) All of the voicemail boxes are full.
(B) All of the lines are busy.
(C) The offices are currently closed.
(D) The phone number has been changed.

2. What are callers with urgent problems asked to do ?

3. Why would a caller press 1 ?

[2] Questions 4-5 refer to the following telephone message.
I’m Betsy Collins from SPG Plumbing Corporation, calling for Robert Ming. Mr. Ming, your interview was scheduled for October 7 at 9:30 A.M. We’d like you to come in at 8:30 A.M. instead. That’s when we normally start business for the day. Sorry for the sudden change.
Please e-mail me at b.collins@spgplumb.net to confirm whether you can make it. Thanks.

4. What is the main purpose of the message ?

5. When does SPG Plumbing Corporation normally open for business ?

[3] Questions 6-8 refer to the following schedule.

Passenger Schedule
valid until December 2016

Destination Departure Times Temporary delays
Queens 06:02 06:22 06:42 A.M. Signal failure at O’Hara
Kennedy 06:15 06:35 06:55 A.M.
Freetown 06:10 06:30 06:50 A.M.

The trains depart at the same times each hour until the last train leaves at 11:55 P.M.

We are New Jersey’s most punctual line: 99% of our trains arrive on time.
　● All of our subway trains have wheelchair access.
　● Passengers wishing to travel to Grand Central Station should transfer at Liberty Square.

6. What kind of schedule is this ?

7. Why is this line the best ?

8. Which of the following is NOT mentioned about the trains ?
(A) Last train time (B) Delay details
(C) Disabled access (D) Arrival times

回答No.1

SPS700

1。（B）
2。Call 711.
3. To leave a voicemail message.

4. Mr. Ming's appointment is changed from 9:30 to 8:3o am.
5. 8:30 am.

6. Train schedule.
7. Because 99% are on time.
8. (D)