- ベストアンサー
※ ChatGPTを利用し、要約された質問です(原文:英文にしてください。)
Double Billing Issue with Rakuten Bank Debit Card
このQ&Aのポイント
- I made a purchase using my Rakuten Bank debit card at a foreign shop. The payment was deducted successfully at the time of purchase.
- However, I later received a second payment request from Rakuten Bank, stating that the payment could not be processed due to insufficient funds.
- I immediately contacted Rakuten Bank customer service and they informed me that the second payment request was also from the same shop. They advised me to contact the shop to verify the situation.
- みんなの回答 (1)
- 専門家の回答
質問者が選んだベストアンサー
My credit card company informs me that you requested payment twice. Have you requested payment twice? If yo did, please send the details of the returned items to the Rakuten Bank. Thank you for your attention.
お礼
早々のご回答、ありがとうございます。 大変助かりました。