ブルースクリーンが起こってしまったのですが
質問をさしてもらい
ブルースクリーンということが分かり
(対処の仕方がわかりません)
BlueScreenView
を使い (何個かありましたが数が多かったので何個かはりました)
ブルースクリーンのところを抜き出してみました
ハードディスクのバックアップはとらなくても大丈夫でしょうか
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: USBPORT.SYS
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x000000d1 (0x0000008c, 0x00000002, 0x00000000, 0x8fbc62c4)
*** USBPORT.SYS - Address 0x8fbc62c4 base at 0x8fbc0000 DateStamp 0x49e01fcf
二つ目
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntkrnlpa.exe
IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x0000000a (0x00000063, 0x0000001b, 0x00000001, 0x82ec15ce)
*** ntkrnlpa.exe - Address 0x82e67fd9 base at 0x82e1a000 DateStamp 0x4cb710d6
三つめ
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: Ntfs.sys
NTFS_FILE_SYSTEM
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000024 (0x001904aa, 0xbf7b7a18, 0xbf7b7714, 0x82ebe22c)
*** Ntfs.sys - Address 0x8b41cfff base at 0x8b403000 DateStamp 0x49e0192a
![その他([技術者向] コンピューター) イメージ](https://gazo.okwave.jp/okwave/spn/images/related_qa/c205_4_thumbnail_img_sm.png)
お礼
返事ありがとうございます。 省略していたメッセージは Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacture for any windows updates you might need. If problem continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadwoing. If you need to use Safe Mode to remove or disable compornents, restart your computer, press F8 to select Advanced startup options, and then select Safe Mode. です。 DVDドライブは買ったときから付いていたものです。ドライバも最初っから入っていると思います。 >>ひとつはドライバ削除してみて再度適切なドライバをインストールする。 >>またはそのドライブのメーカーから最新のドライバダウンロードしてインストールする。 以上の2つにチャレンジしてみます。
補足
すみません。質問者です。 bonnumamanさんのご指摘どおりにドライブのメーカーのサイトへいき、新しいドライバを探してみました。 「ドライバ」という言葉にこだわって探していたため、なかなか気づかなかったんですが「新しいファームウェアへアップデート」というのを実行してみると、見事解決することができたようです。 本当にありがとうございました。