英文の翻訳をお願い致します。
雑貨屋さんのポスターを何枚か買ったあと、後日「2枚買ったら1枚無料」というサービスを知り、今からでも無料分のポスターを受けとることはできるかというお問い合わせに対して返ってきたメールです。
Thank you for your mail,
We checked about your order and your package has been shipped, if you want to get the free print that you need to provide the LINK / URL to us for confirm your free print, but we have not receive your request before the shipping, hope you could understand that this is not our mistake, we have the remind of the Shop Policies, the attached image is the reference.
Please don't worry about that we would like to help you to solve this issues, we could send the free prints with your new order, you purchase 7 prints totally, would you like to purchase 1 more prints to get 4 free prints?
You could provide LINK / URL to us for confirm your free prints.
Thank you and looking for your reply
英語の得意な方翻訳お願い致します。