和訳したいのですが・・・
お世話になります。
All Slotsというオンラインカジノを退会したいと簡単な英語で質問したら、以下の英文が返信されました。
正直自信がないので、和訳するのにご協力いただけないでしょうか。
また、「日本語サポートはしてもらえないでしょうか」と「以前、私の住所宛てに郵送しましたか」という日本語を英語で表記の仕方も教えていただけないでしょうか。
Thank you for contacting All Slots Casino about withdrawal.
I would like to apologize for the delay in answering your email. The response to a number of our recent promotions has been bigger than we expected and as a result, our reply times are longer than usual. Please bear with us as we work to get our service levels back to the high standard All Slots is known for.
If you wish to make a withdrawal, this is done via the banking section, selecting your withdrawal option and following the on-screen steps. Any bonus amount, for which you did not meet the play-through requirements, will be automatically removed from your bonus account balance.
Once you request a withdrawal through the casino software by entering the Bank section in the casino software and clicking on the 'withdrawal' tab on the left-hand side of the screen, your funds will be held in a pending period for 24 hours. While the funds are pending, you have the option of changing your mind and reversing the withdrawal back to your casino account for further play. You can do this by entering the Bank section in the casino software and clicking on the 'reverse withdrawal' tab on the left-hand side of the screen.
At the end of the 24-hour pending period - or once your withdrawal is flushed - your funds are transferred to our financial department for processing. Our financial department processes withdrawals received during business hours, Monday to Friday.
The policy of our Casino is to pay out withdrawals to the same payment option and account you have used to deposit and if this is not possible, a check will be sent.
Please note that you are eligible for the 100% match bonus, once you make a purchase you will receive the 100% match bonus automatically.
Should you have any additional questions or comments, please don't hesitate to contact our Support Team on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.
