先日アメリカンイーグルというブランドの公式ホームページにて、商品を注文したのですが、翌日に下記のようなメールが送られてきました。
Dear AE Shopper,
Thank you for contacting AE!
To enhance security to our customers we have instituted several new checks on orders to ensure the order is not being placed fraudulently. Your order was pulled for this verification process. Therefore your order was not allowed to process further.
If you would like for us to again attempt to receive the authorization necessary to process the order please send a fax of your most recent billing statement, showing the last four digits of your credit card number as well as your address, along with your drivers license/state id to 724-779-7891, please include your order number. If you do not have access to a fax machine, please email/scan the requested documents as an attachment and send to customerservice@ae.com. If you have any further questions please call 1-866-338-2389 (24 hours a day, 7 days a week) and we would be happy to assist you.
Thanks for being a part of the American Eagle brand!
さっぱりわからないのですが、要は受け付けられなかったということでしょうか？
お礼
なるほど、なんとなくわかりました。 一旦注文をキャンセルすることにします。 ありがとうございました。